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FAQ - Frequently Asked Questions

General

Products

Allergens FAQ's

Do Joe Corbi's products contain allergens?

As a food manufacturer, we take the issue of food allergies seriously. That is why, all of our products containing nuts carry the warning label, "May contain traces of peanuts and other nuts". We believe that by using a precautionary statement on our products, we assist people with ingredient hypersensitivities, in making informed choices about the products they consume.

With regard to which of our products would be safe for a person with nut allergies, we suggest that you review our allergen information on the website click here. Joe Corbi's adheres with strict manufacturing practices and sanitation, however situations may arise where, despite all possible precautions, an unwanted food ingredient may be present in this product. For this reason, we try to caution and to protect our consumers, with the "May contain..." statement or "Product produced in a facility that produces nut products.

Regarding cross contamination between different Joe Corbi's products, we use an extensive and effective sanitation procedure in between different processing operations, and every effort is made to prevent any possible cross contamination.

I have several food allergies. Is there a possibility of cross contamination in your facility?
Joe Corbi's recognizes the needs of our customers who have allergies or sensitivities to nuts, gluten, certain spices, etc. Joe Corbi's always fully discloses all ingredients (except for specific spices used in the product) on the ingredient statement. Regarding cross contamination between different Joe Corbi's products, we use an extensive and effective sanitation procedure in between different processing operations, and every effort is made to prevent any possible cross contamination. Even so, because different products are made at Joe Corbi's in the same facility, Joe Corbi's can make no absolute guarantees that small amounts from one product would not somehow drift into another product.
How can I learn more about allergies?
Joe Corbi's wants to make sure that our products are safe for all of our consumers. To learn all you can about peanut and other food allergies, visit The Food Allergy Network at www.foodallergy.org.

Pizza Kits FAQ's

In the event I spill on a surface how can I attempt to remove the colorant? Where can I obtain information on stain removal?
Please consult the following Web sites:
www.ivillage.com
www.fabriclink.com
How long are my pizza kits good for in the refrigerator?
The pizza kit can last for up to 2 weeks in the refrigerator, and up to 6 months in the freezer.
What is the Honeycomb Crust®?
The Honeycomb Crust® was developed by Joe Corbi and is quite simply the name used to describe our deep dish crust that is light and airy.
Where can I buy the pizzas without going through a fund-raiser?
You can order our pizzas and many of our other products at Joe Corbi's Direct.
How should I bake my Joe Corbi's® Pizza in order to produce a crispy crust?
Preheat oven to 450º Fahrenheit. Remove pizza from box and wrapper. Place pizza directly on center oven rack. Bake at 450º Fahrenheit for 6 to 8 minutes or until cheese in center is melted. TIP: To maintain a clean oven, place a sheet of foil or a cookie sheet on the lowest oven rack before turning on oven.
How should I bake my Joe Corbi's® Pizza in order to produce a softer crust?
Preheat oven to 450º Fahrenheit. Place pizza on a cookie sheet or pizza pan; place on center oven rack. Bake at 450º Fahrenheit for 8 to 10 minutes or until cheese in center is melted.
Can I cook the pizza in a microwave oven?
No, we do not recommend it. The crust would be very soft if cooked in a microwave.
Can I bake the pizza in a toaster oven?
We recommend that you can bake our Joe Jr products in a toaster oven because of their unique size.

Cookie Dough FAQ's

In the event I spill on a surface how can I attempt to remove the colorant? Where can I obtain information on stain removal?
Please consult the following Web sites:
www.ivillage.com
www.fabriclink.com
What if the dough thaws? Can I freeze it again?
Yes, you should be able to thaw and re-freeze the cookie dough about 5 times without any loss in quality.
Can I use some of the dough now and save some for later?
Yes! Just leave the remaining dough in the tub, reseal the tub and store in the freezer.
Do I need to thaw the dough before baking it?
No, the dough is ready to use right out of the tub.
Can I microwave the unbaked dough?
No. The uneven heat of a microwave prevents the dough from browning and baking through. You can use a convection/microwave oven to bake our cookies.
Do I need to preheat the oven?
Yes, preheat the oven for 10 minutes before baking. This important step will help the cookies bake evenly.
Which oven rack should I use?
Use the center rack of your oven.
Can I eat the raw dough?
Our cookies are designed to be baked first, then eaten. We do not recommend eating any raw cookie dough.
Can I bake the cookies in my toaster oven?
Yes! Most toaster ovens work well for one or two cookies. Set the timer for eight minutes or bake the cookies at 350º for 8-10 minutes and watch closely, since ovens vary in heating ability.
How do I reheat a baked cookie?
Microwave on HIGH for 8 to 12 seconds or until warm.
How long should the cookies cool before I remove them from the cookie sheet?
Let cookies cool on the cookie sheet for two minutes to make them easier to remove from the sheet. If cookies have cooled too long and are difficult to remove, reheat the cookie sheet in the oven for one minute, then remove the cookies from the sheet.
What is the best way to store baked cookies?
Cool cookies thoroughly before storing them. In dry weather, store crisp cookies in a container with a loose-fitting lid. If the weather is humid, use a container that closes tightly.
How do I handle sticky Grandma Corbi's Cookie Dough?
To avoid sticky dough, always make sure your cookie dough is well chilled. TIP: Spraying your clean hands with nonstick cooking spray, or using a knife to cut the dough apart makes for easier handling.